Question 1

Do you offer custom sizes?

Accepted Answer

Yes. We offer custom sizing for selected wall décor products. Share your required dimensions with us, and our team will help you find the right size for your space.

Question 2

Can I customize the colors and design?

Accepted Answer

Yes. Depending on the product, we can customize colors, finishes, patterns, and certain design elements to match your interiors and preferences.

Question 3

What materials are your wall décor products made from?

Accepted Answer

Our products are crafted using carefully selected, high-quality materials. The material varies depending on the product and design. Specific material details are mentioned on each product page.

Question 4

How long does delivery take?

Accepted Answer

Delivery timelines depend on the product, customization requirements, and delivery location. Standard orders are generally dispatched within the estimated timeline mentioned at the time of purchase. Custom orders may require additional time.

Question 5

Do you accept bulk and corporate orders?

Accepted Answer

Yes. We accept bulk, corporate, gifting, and large-scale orders. Contact our team with your requirements and quantity, and we’ll share the available options and pricing.

Question 6

Do you undertake hotel and office projects?

Accepted Answer

Yes. We undertake décor projects for hotels, offices, restaurants, cafés, commercial spaces, and other interiors. We can work with you on customized designs, sizes, finishes, and quantities based on your project requirements.

Question 7

How do I clean and maintain the products?

Accepted Answer

Most of our products can be maintained by gently dusting them with a soft, dry cloth. Avoid harsh chemicals, abrasive materials, and excessive moisture. For product-specific care instructions, please refer to the information provided with your order.

Question 8

Is Cash on Delivery (COD) available?

Accepted Answer

COD availability depends on the product, order value, customization, and delivery location. Please check the available payment options at checkout or contact our team for confirmation.

Question 9

What is your return and replacement policy?

Accepted Answer

We take great care in packaging and delivering every order. If your product arrives damaged, defective, or incorrect, please contact us within the specified time with clear photos and order details. Our team will review the issue and assist with a replacement or suitable resolution as per our return and replacement policy. Customized products may have different return conditions.

Question 10

How can I place a custom order?

Accepted Answer

You can contact the Inch By Inchh team with your requirements, including the product you’re interested in, preferred size, colors, design preferences, quantity, and delivery location. Our team will discuss the possibilities, share the details and quotation, and guide you through the next steps.

FAQ

Frequently asked questions